GigeNET specializes in dedicated server hosting, colocation, and cloud services, primarily targeting enterprises and webmasters. It is particularly recognized for its robust DDoS protection, ensuring that both websites and IP addresses are secure from attacks. The service offers four managed service level plans tailored to varying budgets, with a minimum assurance of express support services. GigeNET's offerings also include data backup, SAN/NAS storage solutions, and IP transport, equipping users with essential tools to develop their IT infrastructure.

The platform caters to a diverse range of organizations, including small businesses, mid-sized enterprises, nonprofits, and government entities. GigeNET facilitates seamless integration with popular applications like MySQL and cPanel, and provides comprehensive support through phone, online, and 24/7 live assistance. Additionally, users benefit from available training resources, ensuring they can effectively utilize the services provided. With a focus on enhancing operational efficiency, GigeNET is well-suited for businesses looking to offload IT responsibilities and concentrate on growth.